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TimeKeeper Professional Certification™ – Online Program
This Level 1 program and certification is designed for candidates with less than 1-year experience and responsible for verifying employee time and attendance (T&A) entries (punch in & punch out data) made for payroll reporting, preventing errors, omissions and making adjustments for accurate payroll.
Prerequisites:
- Basic organizational time & attendance orientation
- 1 year or less of experience in time & attendance or time & labor management
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Candidates Include:
- Financial analysts, HR or decision support specialists responsible for T&A/payroll and time & labor hour reports
- Trainers, implementation specialists, support and sales and marketing representatives for T&A, Payroll, scheduling and staffing companies
Curriculum Objectives
- Identify the roles and responsibilities of a timekeeper.
- Recognize 4 types of timecard falsification.
- Identify 2 signs of premium pay abuse.
- Describe the key requirements of benchmarking.
Time & Labor Workforce Management Professional Certification™ – Online Program
This Level 2 training program and certification is designed for candidates responsible for employee payroll and/or managing or training/supervising timekeepers, or department leaders with timekeeping responsibilities.
Prerequisites:
- Basic organizational time & attendance orientation
- 1+ years’ experience in time & attendance or time & labor management
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Curriculum Objectives
- Describe 5 types of payroll errors.
- List 2 responsibilities of the workforce management professional.
- Describe 3 actions to take to reduce or control overtime.
- Recognize the indicators of fatigue and exhaustion.
- Define the 3 requirements to define a shift of work.
- Describe how geographic location impacts employee work assignments.
- Define total worked or productive hours, FTEs, and dollars.
- Describe how workload per unit of service defines shifts of work.
- Recognize 2 ways that a scheduling practice is no longer reasonable to continue.
- Describe the formula for calculating the cost of turnover.
- List 2 core aspects of workforce management scheduling.
- Define an employee request.
- Define deficit demands.
- Describe sources of dept./unit-based and non-dept./unit-based replacement for deficit demands.
- Recognize multiple types of time card falsification.
- Identify the 5 requirements for managing complex change.
- List 4 Key Performance Indicators (KPI).
- Describe what makes a benchmark effective.