LABOR MANAGEMENT INSTITTUE, INC. (“LMI” or “we”, or “our” or “us”) sells software as a service including LMI’s “Workforce Management Budget Automation© (L-WMB™) and LMI Workforce Management Report Analytics© (L-WMA™) Software as a Service (SaaS) and educational products, publications and consulting services. LMI respects your concerns about privacy and values its relationship with you.
- What information do we collect about you?
- Non-Personal Information We Collect
- Sharing Your Information
- Legal Disclosures
- Security of Personal Information
- Links to Business Partners and Vendors/Resellers
- Managing Your Privacy Preferences
- Access to Your Information and Correction
- Data Housing
- How to Contact Us
What information do we collect about you?
We request personal contact information (name, phone and email address), when you contact us for support or sales assistance (contact information, as well as payment information), or communicate about a particular offer, service or product on our community forums. Our processing and transfer of the data you provide is limited to the following purposes: fulfillment of your order(s)/contract(s), extension/delivering product updates/service-subscriptions or licenses, product registration and activation, customer and technical support as you may request from time to time, processing license renewals as requested by you, automatically processing license renewals if you elect automatic renewal of your subscription and internal (compliance) audits and fraud prevention. You always have the ability to decide whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction or obtain full functionality on the site if the information is essential to complete the transaction or functionality.
Non-Personal Information We Collect
We also collect non-personal information about the use of our websites, products and services which is retained in aggregate form only. This helps us maintain and improve our offerings.
Sharing Your Information
We sometimes share your personal information with outside parties for the sole purpose of providing products or services to you (such as third party infrastructure, workforce management related services outsourcers, or learning management systems), but we will never share your private information for any other reasons. We also make sure all outside parties agree the use of your data is compliant both with our policies as well as any pertinent regulatory statutes. We never sell your private information.
In certain instances, it may be necessary for LMI to disclose your personal information to government officials or otherwise as required by applicable law. No personally identifiable information will be disclosed to any law enforcement agency or governmental agency except in response to:
- A subpoena, warrant or other process issued by a court of competent jurisdiction;
- A legal process having the same consequence as a court-issued request for information, in that LMI would be in breach of law were it to refuse to provide such information, and it or its officers, executive or employees would be subject to liability for failing to honor such legal process; or,
- Where such disclosure is necessary for LMI to enforce its legal rights pursuant to the laws of the jurisdiction from which such information was gathered, and there is a legal basis to do so.
Security of Personal Information
We are committed to the security of your personal information and take appropriate security measures, consistent with modern information security practices, to protect your personal information. These measures include, on our web sites and Internet-enabled technologies, administrative, technical, physical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.
Links to Business Partners and Vendors/Resellers
On certain LMI web sites, we provide links to companies with whom we may have a business relationship. We encourage you to read their privacy statements, as they may differ from ours.
Managing Your Privacy Preferences
We would like to send you information about products and services of ours and other companies which may be of interest to you and may ask for your consent. If you have consented to receive marketing information, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please email privacy@LMInstitute.com
Access to Your Information and Correction
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of the personal information or you would like any information that could potentially identify you erased, please email us and email request at privacy@LMInstitute.com
The primary location of our retained data is inside the United States. Our datacenter providers have high levels of security covering their physical and logical systems. We have self-certified under Privacy Shield and are compliant with the data regulations of the US, EU GDPR and endeavor to maintain compliance within all markets where we operate.
How to Contact Us
- By email at privacy@LMInstitute.com
We retain information that is necessary in providing products and services to our customers. Information associated with an active license is maintained perpetually for license validation purposes. Other information, including but not limited to purchase history on expired software licenses and server logs, is periodically purged.
Contact privacy@LMInstitute.com for more specific information on our retention policies.