Program made me a much better mentor to our managers on staffing issues. I wish I had taken this course at the start of my career. The CRLC™ covered every topic on staffing imaginable, from how to calculate a FTE, how to right size your float pool, how to develop and monitor your staffing budgets as well as effective scheduling, labor law, trends in staffing, and much more. The mix of didactic and skills lab was just right and an excellent way to learn and do as you go. We have now established comprehensive staffing plans and a float pool resulting in improved labor productivity and have almost eliminated our agency use, a nice return on investment.